At CF Gutters, customer satisfaction is our top priority. We are committed to providing high-quality services, and we stand behind our work. If for any reason you are not completely satisfied with the services we have provided, please review our refund policy below.

1. Service Satisfaction Guarantee

We guarantee that our gutter cleaning, gutter guard installation, and gutter/downspout repair services will meet the agreed-upon scope and quality standards. If you are dissatisfied with the service, please contact us within 7 days of service completion to discuss your concerns.

2. Resolution Process

Inspection and Correction: Upon receiving a complaint, we will promptly inspect the work in question. If we find that our service did not meet the agreed-upon standards, we will take corrective action at no additional cost to you. This may include re-cleaning, repairs, or any necessary adjustments.

Additional Service: If further service is required to meet your expectations, we will provide it without delay and at no extra charge.

3. Refunds

Eligibility: Refunds will be considered if, after our inspection and corrective efforts, the issue cannot be resolved to your satisfaction.

Refund Amount: The refund amount will be determined based on the scope of the unresolved issue and the portion of the service affected. Partial or full refunds may be issued depending on the circumstances.

Refund Process: Once a refund is approved, it will be processed within 7-10 business days via the original payment method or another mutually agreed-upon method.

4. Exclusions

Refunds will not be issued for issues beyond our control, including pre-existing conditions, damage caused by third parties, or natural wear and tear.

Refunds are not applicable if the Customer fails to provide adequate access to the property or necessary information that affects the service outcome.

5. Contact Information

If you have any concerns about the services provided or wish to request a refund, please contact us at [contact us]. We are here to ensure you are fully satisfied with your experience.

Customization Tips:

Contact Information: Make sure your contact details are easy to find and accurate.

Inspection Timeline: Set a realistic time frame for responding to complaints and conducting inspections.

Refund Time Frame: Clearly communicate how long it will take to process a refund once approved.